Section 1
How has the ratio of members per resource evolved?
Across coworking companies, the average number of members per resource climbed into 2018, then fell sharply with the pandemic in 2020 and only partially recovered by 2026. Mid-sized coworking companies saw the largest relative weakening in members per resource, while the largest companies, though reduced, kept higher members per resource in absolute terms.
The pandemic effect is visible across countries as a pronounced mid‑2020 drop followed by gradual recovery, with national patterns differing: Spain began low, rose before settling in the mid‑2020s; the UK showed high early values and stayed relatively strong by 2026; and the US remained more stable throughout the period.
Key findings
Mean members per resource by location
Across coworking company sizes, the average members per resource climbed into 2018, then dropped with a clear pandemic dip in 2020 and only partial recovery by 2026. Small operators (0–40 members) moved from about 3 members per resource in 2016 to a low near 2 in 2023, while mid-sized operators (41–100) fell from roughly 17 to about 8; the largest operators started much higher (around 39 members per resource) and also declined substantially. These shifts show demand per resource weakening most for mid-sized operators and remaining higher in absolute terms for the biggest companies.
Looking across countries, a sharp mid‑2020 drop is visible in all markets (to around 8 in Spain, under 10 in the US and 14 in the UK), followed by gradual recovery. Spain began unusually low at about 4 in 2016 and reached peaks near 11 by 2018, then settled around 9 in the mid‑2020s. The UK showed very high early values with peaks near 20 and returned to the mid‑teens by 2026, while the US stayed more stable around 10 members per resource through the period.
Section 2
How has the number of bookings evolved?
Global bookings plunged with the onset of COVID-19 and then recovered unevenly: larger coworking companies showed the biggest swings and drove much of the overall volatility, mid‑sized companies experienced steady upward trends through 2022–2023, and smaller companies rebounded to levels above those before the pandemic. Country trajectories varied as well, with some markets showing strong rebounds and others following a steadier path.
The composition of demand shifted as bookings returned: meeting rooms lost share and settled lower, flexible seating (hot desks) grew from a niche into a sustained part of demand, and an “Other” category expanded during the pandemic and remained elevated, while conference room bookings declined. These changes, combined with market‑specific recoveries, shape the detailed patterns explored in the subsections.
Key findings
By coworking size, smaller operators began near 32 bookings per business in 2016, fell to about 13 in April 2020, and then recovered to well above pre‑pandemic levels. Mid‑sized operators started around 70 and reached a peak near 114 in late 2023, while the largest operators showed the biggest swings, with an April 2020 low and an all‑time high close to 422 in March 2022 that drove much of the overall volatility.
Looking at countries, the United Kingdom fell to roughly 12 bookings per business in April 2020 but rebounded strongly to above 200 by 2026, peaking near 212. Spain experienced very sharp seasonality with a low around 14 in April 2020 and a later peak close to 197 in 2024. The United States showed a smoother recovery trend, rising to about 140 by early 2026.
How types of resources have evolved from 2016 to 2026
Meeting rooms dominated before the pandemic, starting at about 57 percent and briefly peaking earlier, but they dropped sharply in April 2020 to about 44 percent and have since settled around the high 30s by 2026. At the same time, hot desks moved from a marginal share of about 1 percent in 2016 to a notable peak near 17 percent in 2022, showing that flexible seating became a sustained part of demand after 2020.
The “Other” category also expanded markedly, rising from roughly 18 percent in 2016 to a spike near 41 percent in April 2020 and then stabilizing in the high 30s (around 37 percent) in later years. Conference rooms followed the opposite path, declining from about 20 percent at the start of the series to near 6 percent by 2026, while smaller categories like booths and event spaces stayed relatively limited in overall share.
Section 3
Has COVID-19 been a turning point in resource consumption patterns?
Across coworking companies worldwide, the start of the pandemic in April 2020 marked an abrupt rise in average booking length, followed by a steady increase in the years that followed. Smaller coworking companies saw the largest absolute growth, indicating longer visits and a sustained increase in demand for seats.
This pattern varies by market and by customer type: the United Kingdom shows the most pronounced and persistent rise, the United States a steadier climb, and Spain a strong recovery from earlier lows. Non-member bookings grew most dramatically while member bookings increased more moderately, reinforcing a general shift toward longer sessions and higher seat utilization.
Key findings
By coworking company size, all cohorts show a clear jump in average booking length in April 2020 of roughly 25 to 35 minutes and then a sustained rise over the following years. The smallest operators (0–40 members) exhibit the largest absolute growth, reaching about 211 minutes by late 2026, while mid and larger operators rise to roughly 185 (41–100), 180 (101–250) and 170 (+250) minutes by late 2026.
Across countries, the United Kingdom shows the strongest and most persistent increase, peaking near 212 minutes in mid‑2026, the United States follows with a steadier rise to about 177 minutes by late 2026, and Spain moved from a deep trough near 104 minutes in 2019 to a much higher level by 2026. By customer type, non‑member bookings grew most dramatically and reach roughly 232 minutes at their peak in 2026, while member bookings increased more moderately to about 168 minutes, indicating longer sessions and higher seat demand overall.
Section 4
Booking patterns by country booking based on time of the day; day of the week; and month
Bookings cluster in the morning across markets, with the largest share in the mid‑morning and the strongest single‑hour focus in the United Kingdom. Spain also leans heavily toward mornings but has a notable late‑afternoon rise, while the United States shows a more even spread into early afternoon; coworking companies should prioritize seat availability and staffing for the early‑morning window and expect particularly sharp morning demand in the UK and Spain.
Weekly and seasonal rhythms are clear and operationally important: demand concentrates midweek with very light use on weekends, though the US retains a noticeable weekend share while the UK and Spain do not. Seasonality shows predictable peaks and troughs and a sharp late‑summer swing in Spain, so coworking spaces should plan for strong Monday–Thursday capacity, scale back weekend provisioning where appropriate, and prepare for rapid seasonal changes in volatile markets.
Key findings
Booking distribution by time of the day
Bookings by time of day concentrate in the morning across markets, with the largest share around 9am (about 17 percent overall). The United Kingdom shows the strongest single‑hour focus at about 21 percent at 9am and has become even more concentrated recently (around 24 percent in the last six months). Spain also favors mornings but uniquely has a notable late‑afternoon bump near 4pm (about 9 percent), while the United States is more evenly spread through late morning and early afternoon with a modest peak around 9–10am and continued demand at 1pm. Coworking companies should prioritize seat availability and staffing for the early morning window and expect especially sharp morning demand in the UK and Spain.
Weekday and monthly patterns are distinct and operationally important. Bookings are heavily midweek, peaking on Tuesday (about 22 percent) with weekends very small overall (around 4 percent); Spain and the UK register almost no weekend use while the US retains a noticeable weekend share. Seasonally, demand peaks in September (about 9 percent) and March and falls to a low in December; Spain is the most volatile market, showing an August collapse to roughly 4 percent followed by a rapid rebound in September. Operators should plan for strong Monday–Thursday capacity, scale back weekend provisioning where appropriate, and prepare for a sharp seasonal swing in Spain around August–September.
Section 5
Evolution of the average price of booking.
Average final hourly prices for bookings vary markedly with coworking company size: larger companies generally maintained higher prices, with the largest operators also showing the biggest month-to-month swings. National markets followed different paths as well, but a pronounced spike around the start of the pandemic was followed by a settling period that left average prices somewhat higher and more stable than many mid‑period lows.
Zero‑priced bookings play a major role in shaping these averages. Larger coworking companies recorded the highest shares of zero final prices, and zero base prices were widespread across sizes with a clear pandemic lift — a combination that helps explain the uneven movements and the apparent leveling effect during the COVID period.
Key findings
Mean final hourly price
Average final hourly prices vary strongly by coworking company size and show clear shocks around the pandemic. Smaller operators (0–40 members) dropped as low as 21 in 2016 and moved around the high twenties to low thirties afterward, while the largest operators (+250 members) posted the biggest peaks at about 48, showed the largest month-to-month swings, and remained well above others, finishing near 41 in 2026. The overall pattern includes a sharp spike in April 2020 to about 36 and then a settling toward the low thirties by 2026, indicating prices have stabilized higher than many of the mid‑period troughs.
Country markets tell similar but distinct stories. In Spain prices started near 19 and rose to about 26 by 2026, with a pronounced outlier in April 2020 near 42; the UK began high around 41, led again from mid‑2024, and ended near 37 after its April 2020 spike around 42. The United States was steadier, starting around 33, peaking near 38 in mid 2024, and finishing close to 35, reflecting a more gradual recovery and less extreme month-to-month swings than Spain or the UK.
Percentage of zero final hourly price by space size
The zero final price chart shows that larger coworking companies were much more likely to record bookings with a zero final hourly price. Small operators (0–40 members) remained relatively low and variable, ending near 9–10% but with a notable spike to about 24% at the end of 2021. Mid‑size operators (41–100 members) sat above the smallest group with early peaks near 27% and elevated shares through the COVID period into early 2022. The 101–250 and +250 cohorts show the highest and most sustained zero incidences, with earlier surges above 30% and peaks of about 32% and 35% respectively in late 2020–2021.
The zero base price chart indicates a generally high share of zero base hourly price across all sizes, with strong early values and a synchronized pandemic lift. The smallest operators reached about 77% in early 2016 and dipped to roughly 59% in mid‑2021, while the 41–100 group stayed around the high 60s and rose to about 71% in May 2020. The 101–250 cohort experienced a pandemic spike to about 77% in May 2020, its long‑run maximum, and the largest operators showed an early peak near 79% followed by a sharp drop and later settling in the mid‑50s to mid‑60s.
